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Privacy Policy

We welcome you to HEVO Group, a trademark of DAGU, S.A., and invite you to read this Privacy Policy in order to inform you of how your personal data is processed and of your rights.

HEVO Group attaches great importance to respect for privacy and takes all necessary measures to ensure the confidentiality and security of Users’ personal data.


Legal regulations to which the website is subject: HEVO Group has adapted this website to the requirements of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPD-gdd). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (RGPD), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE).


1. Data Controller:

1.1. ¿Who is the Data Controller?

Identity of the Responsible: DAGU, S.A.
Tax number: A-19005750
Adress: Crta. N-II Km. 50,6, Polígono Industrial Cabanillas del Campo, 19171 Cabanillas del Campo (Guadalajara)

For the purposes of the provisions of the RGPD and the LOPD-gdd, the submission or sending by the user of personal data (data relating to identified or identifiable persons) through the website and subsequent processing by us, will be considered as data processing activity. The personal data processed by HEVO Group comes from the contact form on the website.

HEVO Group guarantees the User that it will implement the appropriate technical and organisational security measures for the processing of such data, in order to ensure the privacy of the information.


2. Purpose of processing and legitimacy

2.1. For what purpose will we process your data?

At HEVO Group we process the data collected through the various forms on the website in order to:

– Management, study and resolution of queries relating to: the information included on the website and/or our services; data processing, legal texts, claims, as well as any other issues.

– Receipt and moderation of comments, and identification of users for interaction with them.

The data provided shall be located on servers managed by GRUPO LOADING SYSTEMS, S.L., the HEVO Group’s hosting service provider, which shall be considered the data processor. The servers are located in European territory and the company that manages them offers sufficient guarantees to apply the security measures required by data protection regulations for the processing of personal data.

The interested party shall be solely responsible for the completion of the forms with false, inaccurate, incomplete or outdated data, exonerating HEVO Group from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided and undertakes to keep them duly updated.

2.2. What is the basis on which we are entitled to process your data?

The legal basis for the processing of your data is consent.

The processing of your data is based on your express consent, which you give when you provide the data requested through the forms on the website and tick the box accepting this privacy policy.

2.3. Will you need to provide us with all your details, and what will happen if you don’t?

Yes, you will need to provide us with all the personal data requested. If you do not provide us with the requested data, we will not be able to deal with your request properly.

2.4. Will we make automated individualised decisions and/or profiling, which produce legal effects or significantly affect you in a similar way?

No. Under no circumstances will the data provided be used for automated decision-making or profiling.

2.5. For how long will we process your data?

The personal data provided will be retained as long as the User does not request its deletion.



3.1. Will we give your data to other companies?

HEVO Group will not pass on your data to any third party, except in the cases provided for by law.

The User is informed that, for the proper provision of services (see, web hosting, support, email marketing, etc.), different service providers contracted by HEVO Group (data processors) may have access to the personal information necessary to perform their functions.

These services provided by third parties are necessary for the development of the HEVO Group’s activity and, at all times, the processing of data carried out by them shall be governed by a contract that binds the processor with respect to HEVO Group. They shall not use the information for any other purposes and shall process it in accordance with the guidelines stipulated by HEVO Group and the data protection regulations in force.

HEVO Group, in its commitment to the privacy and data protection of the User, will only choose service providers that offer sufficient guarantees to implement appropriate technical and organisational measures, so that the processing is in accordance with the applicable legislation on data protection and ensure the protection of the rights of the User.



4.1. Will your personal data be transferred to third countries or international organisations?

No. As a general rule, personal data will not be transferred to third countries or international organisations. Should we be obliged to do so, the HEVO Group guarantees the User to put in place protection mechanisms (appropriate safeguards in place when transferring your data outside your country and the European Economic Area) in accordance with the applicable legislation (Articles 44 to 50 of the GDPR).



5.1. What rights do you have in relation to the processing of your data?

Any interested party has the right to obtain confirmation as to whether or not HEVO Group is processing personal data concerning them.

Likewise, as provided for in the RGPD (arts. 15-22) and the LOPD-gdd (arts. 12-18), we inform you that you have the following rights:

– Access to your data: You have the right to access your data to find out what personal data we are processing concerning you.

– Request rectification or erasure of your data: Under certain circumstances, you have the right to rectify inaccurate personal data concerning you that is processed by us or, alternatively, to ask us to delete it if, among other reasons, the data is no longer necessary for the purposes for which it was collected.

– Request the limitation of the processing of your data: In certain circumstances, you will have the right to ask us to limit the processing of your data, in which case we inform you that we will only keep them for the exercise or defence of claims as provided for in the RGPD and the LOPD-gdd.

– To portability of your data: In certain circumstances, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit it to another data controller.

– Object to the processing of your data: In certain circumstances and for reasons related to your particular situation, you have the right to object to the processing of your data in which case, we will stop processing it except for compelling legitimate reasons, or the exercise or defence of possible claims.

5.2. When will we respond to your request?

We will respond to your requests as soon as possible and in any case within one month of receiving your request. This period may be extended by a further two months if necessary, taking into account the complexity and number of requests. The person in charge shall inform the person concerned of the extension within one month of the request.

5.3. Do you have the right to withdraw your consent?

The data subject has the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

5.4. Where should you go to exercise your rights?

In order to exercise the rights recognised, the interested party may contact HEVO Group via the following e-mail address:, or by writing to the following postal address: Crta. N-II Km. 50,6, Polígono Industrial Cabanillas del Campo, 19171 Cabanillas del Campo (Guadalajara).

5.5. Do you have the right to complain?

Yes, especially when you have not obtained full satisfaction in the exercise of your rights, you have the right to lodge a complaint with the national supervisory authority. For this purpose, you should contact the Spanish Data Protection Agency, whose contact details are given below:

C/ Jorge Juan, 6 – 28001 Madrid | |

Phone. 901100099 – 912663517



You, as User, declare that you have been informed of the conditions on the protection of personal data, accepting and consenting to the processing of the same by HEVO Group, in the manner and for the purposes indicated in this privacy policy.



HEVO Group expressly reserves the right to modify this privacy policy to adapt it to any new legislative, jurisprudential or other developments.



Should the User have any questions about our privacy policy, please contact

The privacy policy was last updated on 1 October 2021.